We offer remote management solutions for both architectural and large-scale lighting installations, from building façades to motorway bridges. Our systems allow us to monitor, manage, and update lighting content and effects remotely, ensuring your installation performs flawlessly at all times.
Our remote management service helps clients save time and reduce costs, in most cases, we can diagnose and resolve issues without the need for a call-out. It also allows us to update lighting scenes quickly, wherever the system is installed. From our office, we manage projects across the world. Clients often request lighting changes for local festivals, sporting events, or special occasions. Commercial clients may ask for custom scenes to match a visiting brand’s colours, or even personalised messages and video displays, all updated remotely, within minutes.
Our lighting servers are unique to us, powered by i5 processors and supported by Terahost IT Services, giving us exceptional system access and monitoring capabilities. Unlike many companies that profit from call-out and service fees, we focus on resolving issues quickly and cost-effectively. With tools like RDM and Madrix Radar, we can monitor hardware performance, from luminaire temperatures to fan speeds, and track data trends over time. This allows us to identify early signs of potential failure and advise clients on maintenance before problems become visible, ensuring consistent performance and reliability.
Why is remote management useful?
Remote management allows us to monitor, update, and maintain lighting systems without needing to visit site. It reduces downtime, saves on call-out costs, and ensures your installation always performs at its best.
Who are Terahost?
Terahost are our trusted IT partners, providing the secure server infrastructure that supports our remote management systems. Their services ensure stable connections, fast response times, and excellent reliability.
How much does this cost?
Prices vary depending on the scale of your installation and the level of support required. For example, a remote management setup with no scheduled visits and no labour time is £200 ex VAT per year to enable our remote access utilities. We also offer flexible options, including monthly, quarterly, biannual, or annual visits.
Does it require a contract?
A contract isn’t always necessary. We offer both one-off support and ongoing service agreements, depending on your project’s needs.
Do you do remote ‘call-outs’?
Yes, most issues can be diagnosed and resolved remotely. In many cases, we can fix the problem or guide on-site staff without needing to attend in person, saving time and cost.
We work with a select range of trusted brands to deliver reliable, high-performance lighting and control solutions. Our systems feature technology from MADRIX, Terahost, Visual Productions, Advatek, and DOMOTZ. Each brand brings unique strengths, enabling us to build efficient, flexible, and intelligently connected systems tailored to every project.
Want to know more about our remote management services? Get in touch to see how we can keep your lighting installation performing at its best, wherever it’s located. From architectural projects like Craigavon Bridge to venues such as LEVEL nightclub, Circle Bar, and Culina’s conference room, our remote systems allow us to monitor, update, and optimise lighting in real time. Using technology like MADRIX, Rako, and our own Lighting Servers, we also manage high-profile spaces including Outernet London and an international recording studio.