Our maintenance service keeps your installation performing reliably, from large architectural displays to smaller control systems. We tailor visits and contract lengths to fit your system, building, and usage. Whether it’s cleaning, updates, diagnostics, or support, we handle it on-site or remotely as needed..
We carry out hands-on inspections that go beyond just ticking boxes. Our team checks every layer of your system, power, data, control, and output, to make sure it’s clean, responsive, and functioning properly.
This includes thermal imaging to detect hidden faults, pixel mapping and control system diagnostics, and full cleaning of key components. Scheduled visits are tailored to suit your install and usage, whether that’s quarterly checks for a busy public space or a single annual visit for a private feature. Our goal is to catch issues early and keep everything running reliably.
Some issues need boots on the ground, others don’t. We offer both periodic maintenance visits and remote support options, so you’re covered either way.
If something goes wrong, our reactive maintenance team can respond quickly with expert diagnostics and repairs. For unmanned installations or systems in constant use, we provide remote management, so updates and fixes can happen without interrupting service.
Using our remote access tools, we can reprogram scenes, tweak settings, and update firmware without stepping foot on-site. It’s ideal for architectural features, public displays, or anywhere reliability and uptime are essential.
We don’t disappear after installation. Many of the systems we build, like the Hero Wall at 95 Queen Victoria Street remain under our care. We offer long-term support that includes performance monitoring, content management, and future upgrades.
For sites that need regular updates, like media facades or interactive displays, we provide content creation and scheduling services. We also supply tailored reports for facilities management teams, helping you stay on top of system performance and compliance.
Whether you’re maintaining a pixel festoon across a city street or a single control rack in a museum, we’ll make sure it stays working, visible, and impressive.
Whether you’re managing a public art piece, a commercial building, or a complex media system, we can keep it running smoothly. From routine service visits to remote support and diagnostics, our maintenance options are built around your needs.
Use our contact form to tell us what system you’re working with, or ask us to take a look if you’re not sure.